How to List an Item for Donation

Creating a good listing is key to finding your item a new home quickly. Follow this guide for the best results.

Before You List

Check Your Item

Before creating a listing:

• [ ] Is it clean?
• [ ] Does it work (if applicable)?
• [ ] Are all parts included?
• [ ] Is it safe to use?
• [ ] Do you have photos ready?

What You Can Donate

✅ Accepted items:

• Furniture in good condition
• Electronics that work
• Clothing and accessories
• Books and media
• Kitchen items
• Sports equipment
• And more!

❌ Cannot accept:

• Broken items (unless craftable)
• Hazardous materials
• Items with mold or severe damage
• Counterfeit goods

Creating Your Listing

Step 1: Start New Listing

Click the "+" button, then select "Donate Item"

Step 2: Choose Category

Select the most accurate category:

• Furniture
• Electronics
• Clothing
• Books & Media
• Kitchen
• Sports & Outdoors
• Other

Step 3: Add Photos

Required: At least 3 photos Recommended: Up to 8 photos

Photo tips:

1. Main photo: Item clean and in good lighting
2. Side view: Show proportions
3. Detail shots: Close-ups of features
4. Any flaws: Document honestly
5. Measurements: Include for furniture

Step 4: Write Description

Include:

• Item name and brand
• Size/dimensions (for furniture)
• Color and material
• Condition (excellent/good/fair)
• Any special features
• Reason for donating

Step 5: Set Location

• Your neighborhood/city
• For pickup logistics
• Helps recipients plan

Step 6: Choose Pickup Options

• Recipient picks up (most common)
• Will deliver (specify radius)
• Use collection point

Optimizing Your Listing

Title Tips

Good: "IKEA MALM 3-drawer dresser, white, 80cm x 48cm" Bad: "Dresser for free"

Photo Checklist

• [ ] At least 3 clear photos
• [ ] Good lighting (natural best)
• [ ] Clean background
• [ ] All angles shown
• [ ] Flaws documented

Description Template

[Item Name/Brand] - [Brief description]
Condition: [Excellent/Good/Fair]
Size: [Dimensions if applicable]
Color: [Color]
Material: [Material if known]
Notes: [Any special considerations]

[Why you're donating - optional]

Managing Your Listing

After Posting

• Check for messages daily
• Respond within 24 hours
• Be flexible with timing
• Update if item status changes

Marking as Reserved

When someone claims your item:

1. Update status to "Reserved"
2. Confirm pickup time
3. Remove other interest
4. Mark "Completed" after handoff

If Item Doesn't Get Claimed

• Lower the priority in search results by refreshing
• Share on social media
• Wait - good items find homes
• Consider offering delivery

Common Mistakes to Avoid

❌ Bad photos: Dark, blurry, cluttered ❌ No dimensions: Especially for furniture ❌ Vague descriptions: "Some stuff, good condition" ❌ Ignoring messages: Response time affects ranking ❌ Not disclosing flaws: Leads to negative reviews

Success Tips

1. Respond quickly - Good responders rank higher
2. Be flexible - Various pickup times help
3. Be honest - Prevents issues and bad reviews
4. Price at zero - Donations get more interest
5. Share widely - More visibility = faster match

---

Need help? Check our community forum or contact support.